Windsor-Essex HART Hub

Homelessness
and Addiction
Recovery
Treatment Hub

A collaborative, low-barrier healthcare initiative located at Hôtel-Dieu Grace Healthcare providing integrated primary care, social support, and mental health services for individuals aged 16+ across Windsor-Essex.

Call the HART Hub Explore Services

16+

Ages Served

Co-Lead Organizations

24/7

Bedded Treatment

In partnership with

Hôtel-Dieu Grace Healthcare

House of Sophrosyne

Windsor-Essex Community Health Centre

About The Initiative

About The HART Hub

The HART Hub is co-led by Hôtel-Dieu Grace Healthcare (HDGH), House of Sophrosyne (HoS), and the Windsor Essex Community Health Centre (weCHC).

Bringing together multiple community partners, the HART Hub delivers person-centred, integrated care that helps people access the health, housing, and social supports they need — promoting recovery, stability, and long-term well-being.

Person-Centred Care Low-Barrier Accesss Self-Referral Welcome Age 16+

Services Available

What Is Available Now

HART Hub Windsor-Essex provides encompassing supports for people 16 years and older who are experiencing homelessness and want help with substance use, mental health, and housing.

Primary Care

Comprehensive medical supports to ensure clients have their healthcare needs met.

General medical support and system review
Medication management
Dental and Ophthalmologist review and referral
Specialist referral
Referral to supportive community programs

Outreach and Social Support

Assisting clients with navigating systems and accessing the resources that they need.

Community engagement and outreach encouraging change
Support with income review
Judicial navigation and support
ID and birth certificate support
Liaison between social services and housing
Subsidy and housing application
Ongoing caseworker support and engagement

Mental Health Navigation & Day Treatment

Providing mental health and addictions care to clients, including bed-based treatment.

24/7 bedded live-in treatment
Trauma-based treatment and peer-led programming
Recreational and leisure activities programming
Mental Health and Addictions referral
1-on-1 counselling
Ongoing mental health case management

The Process

How the Hub Works

Accessing care at the HART Hub is designed to be simple and welcoming. Here is what to expect from first contact through ongoing support.

Step 01

Reach Out

Call us directly or have a community provider, agency, or doctor make a referral on your behalf.

Step 02

Initial Assessment

Our team conducts a warm, confidential assessment to understand your health and social needs.

Step 03

Care Planning

We connect you with the right combination of primary care, social support, and mental health services.

Step 04

Ongoing Support

A dedicated caseworker stays engaged with you to support your recovery and long-term stability.

Ready to take the first step?

You can self-refer or ask a care provider to refer you.

Call Us Now Referral Form

Community

Our Co-Leads & Partners

The HART Hub is made possible through a network of committed community organizations working together to serve Windsor-Essex.

Co-Lead Organizations

Community Partners

Get In Touch

Contact & Referral

Contact the HART Hub

Phone

519-257-5111 ext. 77500

Phone

519-257-5111 ext. 77502

Location

Hôtel-Dieu Grace Healthcare
1453 Prince Road, Windsor, Ontario

Call the HART Hub

Referral Information

Refer a Client to the HART Hub

Individuals can be referred by a community provider, physician, social worker, or agency — or they may self-refer directly. There are no barriers to accessing care.

Self-referrals accepted
Community provider referrals welcome
No prior diagnosis required

Download Referral Form Call to Refer

Homelessnessand AddictionRecoveryTreatment Hub